7jaya Terms and Conditions
Please read these complete terms and conditions carefully before using the 7jaya platform — this is a legally binding agreement between you and us.
- General Introduction and Acceptance
- Account Registration and Eligibility
- Age Verification and Responsible Gaming
- Deposit and Withdrawal Terms
- Bonus and Promotion Terms
- VIP Program
- Prohibited Activities
- Security and Privacy
- Account Suspension and Closure
- Limitation of Liability
- Dispute Resolution
- Changes to Terms
1 General Introduction and Acceptance
These terms and conditions ("Terms") apply to the use of the 7jaya platform and all its services. By accessing the 7jaya website or creating an account, you automatically agree to these Terms. If you do not agree with any part of these Terms, please refrain from using 7jaya's services.
7jaya is an online betting and casino platform that provides cricket betting, slot games, live casino, and many other entertainment services for players in Bangladesh. All platform operations are conducted through secure SSL encryption technology and fair play is ensured.
These Terms should be read together with our Privacy Policy and Responsible Gaming Policy, as they complement one another. In the event of any conflict, these main Terms will take precedence.
2 Account Registration and Eligibility
2.1 Registration Terms
To create an account on 7jaya, the following conditions must be met:
- You must be at least 21 years of age.
- You must provide accurate and truthful information — providing false information will result in account closure.
- Each person may only create one account — multiple accounts are strictly prohibited.
- Transactions must be made in your own name and using your own payment method.
- Account login details must be kept confidential and must not be shared with anyone else.
2.2 Identity Verification (KYC)
7jaya may verify your identity at any time. The following documents may be requested for verification:
- A copy of your National Identity Card (NID) or passport.
- Proof of residential address (utility bill or bank statement).
- Proof of ownership of the payment method used.
7jaya reserves the right to hold withdrawals until verification is complete.
2.3 Account Security
Maintaining the security of your account is your own responsibility. Use a strong password and do not share your login details with anyone. If you suspect unauthorized access to your account, immediately change your password from our 7jaya Login page and notify the support team.
3 Age Verification and Responsible Gaming
For those aged 21 and above only. 7jaya strictly prohibits gaming by minors. If age verification fails, the account will be closed immediately and any deposited funds will be returned.
7jaya is firmly committed to responsible gaming. We believe that gaming should be an entertainment activity and should not have a negative impact on any player's life or financial situation.
For detailed information on responsible gaming, self-exclusion options, and setting limits, please visit our Responsible Gaming page.
- Gaming limits: Daily, weekly, or monthly deposit limits can be set.
- Self-exclusion: You can exclude yourself from your account for a specific period or permanently.
- Cooling-off period: The option to take a temporary break from gaming.
- Reality check: Reminders at regular intervals about how long you have been playing.
4 Deposit and Withdrawal Terms
4.1 Deposit Terms
The following methods can be used to deposit funds into 7jaya: bKash, Nagad, Rocket, Upay, and bank transfer.
- Minimum deposit amount: ৳200 (for each method).
- Deposited funds must come only from a payment method registered in your name.
- Depositing funds through a third party is strictly prohibited.
- After a successful deposit, funds are generally added to the account instantly.
4.2 Withdrawal Terms
The following conditions apply for processing withdrawals:
- Minimum withdrawal amount: ৳800.
- Withdrawals are generally processed within 5 to 30 minutes.
- Withdrawals can only be made to the payment method used during account registration.
- Withdrawals may be held if KYC verification has not been completed.
- Withdrawals may be restricted if active bonus wagering requirements have not been met.
4.3 Currency
All 7jaya transactions are conducted in Bangladeshi Taka (BDT / ৳). For transactions in foreign currencies, the applicable exchange rate will be applied automatically.
5 Bonus and Promotion Terms
5.1 Welcome Bonus
New members on 7jaya will receive a 100% bonus on their first deposit, up to a maximum of ৳10,000. The following terms apply to receive this bonus:
- Bonus wagering requirement: 25 times (bonus amount × 25).
- Bets must be placed within the set time limit to meet the wagering requirement.
- Withdrawing after accepting a bonus may result in the bonus balance being cancelled.
- The bonus applies to the first deposit only — each player can receive this offer once.
- If bonus abuse is suspected, 7jaya reserves the right to cancel the bonus.
5.2 Other Promotions
7jaya regularly offers various promotional offers. Each offer has its own terms and conditions, which are clearly stated on the offer page. The general rules are:
- A promotion may be used once only, unless otherwise stated.
- Multiple bonuses cannot be combined at the same time, unless 7jaya explicitly permits it.
- 7jaya may change or cancel promotional offers at any time.
- Separate wagering requirements may apply to winnings from free bets and free spins.
5.3 Bonus Abuse
Any attempt to exploit the bonus system — such as creating multiple accounts, attempting to meet wagering requirements through low-risk bets, or any other manipulation — may result in bonus disqualification and account closure.
6 VIP Program
7jaya's VIP program has five tiers. Weekly cashback and special benefits are provided at each tier. Advancement to a higher VIP tier depends on a player's activity and engagement — there is no fixed turnover requirement; instead, players can move to higher tiers through regular and active participation.
- Bronze: Weekly cashback up to 0.2%.
- Silver: Weekly cashback up to 0.3%.
- Gold: Weekly cashback up to 0.5%.
- Platinum: Weekly cashback up to 0.6%.
- Diamond: Weekly cashback up to 0.8%.
7 Prohibited Activities
The following activities are strictly prohibited on the 7jaya platform. Violating these prohibitions will result in permanent account closure and the relevant funds may be confiscated:
- Creating or operating multiple accounts.
- Registering using a false identity, a pseudonym, or another person's identity.
- Attempting to hack or abuse the bonus or promotion system.
- Using the account for money laundering or illegal financial activities.
- Placing bets using bots, automated software, or artificial intelligence.
- Colluding with other players for coordinated manipulation or match fixing.
- Attempting to undermine the platform's security systems or hacking.
- Harassing, threatening, or insulting other players.
- Depositing funds into the account using a third party's money.
8 Security and Privacy
8.1 Data Protection
7jaya places the highest importance on protecting your personal information. All data transfers are kept secure through SSL encryption technology. Information stored on our servers is protected by industry-standard security measures.
To learn more about how your personal information is collected, used, and stored, please read our Privacy Policy.
8.2 Sharing Information with Third Parties
7jaya may share your information with third parties in the following cases:
- To fulfill legal obligations or comply with court orders.
- With authorized payment gateways for payment processing.
- With authorized service providers for fraud prevention and identity verification.
- With relevant authorities as part of anti-money laundering (AML) activities.
8.3 Cookie Policy
The 7jaya website uses cookies that improve your browsing experience and help enhance the quality of the service. You can decline cookies by changing your browser settings, but this may limit some functionality of the website.
9 Account Suspension and Closure
9.1 Closure by Player
You may close your 7jaya account at any time. To request account closure, contact our support team via 24/7 live chat or email. Any remaining balance can be withdrawn before the account is closed, provided there are no active bonus conditions.
9.2 Suspension or Closure by 7jaya
7jaya reserves the right to temporarily suspend or permanently close your account in the following circumstances:
- If any part of these Terms is violated.
- If false or incomplete information is provided.
- Suspicious or fraudulent activity has been detected.
- By order of a court or government authority.
- The account has been inactive for an extended period.
9.3 Inactive Accounts
If an account has been inactive for 12 months or more, 7jaya may apply an inactivity processing fee. Players with inactive accounts will be notified in advance by email. The account can be reactivated at any time by logging in.
10 Limitation of Liability
10.1 Service Availability
7jaya always strives to provide uninterrupted service, however temporary disruptions may occur due to technical maintenance, server upgrades, or unforeseen circumstances. 7jaya is not liable for any loss caused by such disruptions.
10.2 Gaming Losses
Gaming at 7jaya is a voluntary recreational activity. 7jaya bears no responsibility for money lost in games. Players place bets knowingly and at their own discretion. We strongly advise that you only spend on bets what you can afford to lose.
10.3 Third-Party Software
The 7jaya platform uses software from various game providers including Pragmatic Play, Evolution Gaming, JILI, PG Soft, Spribe, Ezugi, Microgaming, and NetEnt. 7jaya is not directly liable for technical errors or disruptions related to this third-party software, however we are committed to helping resolve any issues.
10.4 Force Majeure
7jaya is not liable for service disruptions caused by natural disasters, war, government restrictions, internet outages, or any other uncontrollable circumstances. In such situations, normal service will be restored as quickly as possible.
11 Dispute Resolution
11.1 Complaint Submission Process
If you have a complaint regarding 7jaya's services, we ask that you proceed through the following steps:
- Step 1: Contact the support team via 24/7 live chat — most issues are resolved immediately.
- Step 2: Send an email to [email protected] with a detailed description of the issue.
- Step 3: Our senior team will review the complaint and communicate a decision.
11.2 Finality of Decisions
In disputes relating to game outcomes, server logs and game history will be considered as final evidence. If a game outcome has been affected by a technical error, 7jaya reserves the right to void that round and refund the bet amount.
11.3 Applicable Law
These terms and any disputes related to the 7jaya platform will be resolved in accordance with applicable law. Both parties will attempt to resolve disputes through discussion, and legal action will be considered a last resort.
12 Changes to Terms
7jaya reserves the right to change, amend, or update these rules and terms at any time. For significant changes, advance notice will be sent to the registered email address. Continued use of the platform after changes have been made will indicate that you have accepted the new terms.
- Minor changes (spelling corrections, clarifications) may be made without notice.
- Significant changes (new fees, new restrictions) will be communicated at least 7 days before they take effect.
- Updated terms will always be published on this page along with the date of the latest update.
Have a question?
Our 24/7 support team is always ready to answer any questions about the terms. Chat with us in Bengali via live chat.
Contact us via live chat