7jaya's Privacy Policy

7jaya collects only the information necessary to provide its services. The types of information collected are as follows:

A. Personally Identifiable Information

• Full name and date of birth (for age verification — must be at least 21 years old)
• Email address and mobile phone number
• Residential address (where required)
• National ID card or passport details for identity verification

B. Financial and Transaction Information

• bKash, Nagad, Rocket, or Upay account numbers (for transaction processing)
• Bank account details (for bank transfers)
• Deposit and withdrawal history and amounts

C. Technical and Usage Information

• IP address, device type, and operating system
• Browser version and cookie data
• Website usage patterns, pages visited, and session duration
• Game play history and betting details (for account management)

D. Communication Information

• Records of conversations with live chat support
• Content of complaints or requests sent by email

7jaya uses collected information only for the following legitimate purposes:

Service Operation and Improvement

• Completing account creation, management, and verification processes
• Processing deposit and withdrawal transactions
• Delivering gaming services without interruption
• Analyzing and improving platform performance

Security and Fraud Prevention

• Detecting and preventing unauthorized access to accounts
• Conducting necessary checks to prevent money laundering and fraud
• Monitoring suspicious behavior in line with responsible gaming policy

Legal and Regulatory Compliance

• Age verification — accounts are not operated for anyone under 21 years old
• Meeting applicable legal obligations
• Maintaining records required for dispute resolution

Communication and Support

• Providing 24/7 Bengali live chat support
• Sending important account notifications and updates
• Informing you about promotional offers (you can opt out at any time)

7jaya follows industry-standard technologies and practices to protect your information. Our security measures include:

• SSL Encryption: All data transmitted on the website is protected using SSL (Secure Socket Layer) encryption technology.
• Data Encryption: Sensitive information stored on servers is kept in an encrypted state.
• Access Controls: Only authorized staff have access to a limited amount of information on a need-to-know basis.
• Regular Security Reviews: Regular security audits are conducted to identify system vulnerabilities.
• Firewall and Intrusion Detection: Our infrastructure is protected by advanced firewalls and intrusion detection systems.
• Two-Factor Authentication: Additional verification steps apply for account login and withdrawals.

Despite the security measures above, complete security on the internet can never be guaranteed. We therefore ask you to always use a strong password and never share your login details with anyone.

As a 7jaya user, you have the following rights:

Right to Access

You can request at any time to find out what information of yours we hold.

Right to Rectification

If any information we hold about you is incorrect, you can contact us to have it corrected.

Right to Erasure

In certain circumstances (such as after closing your account), you may request that your information be deleted. However, some information may need to be retained due to legal obligations.

Right to Opt Out of Marketing Communications

You can opt out of promotional emails or messages at any time. Contact the support team or use the "Unsubscribe" link in any email.

Right to Data Portability

You may request to receive your information in a structured, commonly used format.

To exercise the above rights, contact our support team via live chat or at [email protected].

7jaya strictly prohibits providing services to anyone under the age of 21. A key part of our privacy policy is to fully refrain from collecting or processing information about minors.

If the age verification process during registration confirms that someone is under 21, their account will be immediately cancelled and all their information will be deleted without delay.

If you are aware that a minor is using our platform, please notify our support team. Visit our Responsible Gaming page for more information.

7jaya reserves the right to change or update this Privacy Policy at any time. For significant changes, we will:

• Publish an updated version on this page and the "Last Updated" date at the top of the page will be changed.
• Registered users may be notified of significant changes by email.
• Continued use of the platform after a change is made will be considered as acceptance of the new policy.

We therefore recommend that you visit this page regularly to keep yourself informed.